ISS Guckenheimer CEO Helene Kennan to move into global commercial role with ISS Group; COO Paul Fairhead appointed to lead ISS North America Food division

Posted by Shelby Scholze on 12/16/20


ISS has appointed Helene Kennan as Global Head of Food Programs to drive innovation, thought leadership and continuous improvement in our food services portfolio. As CEO of ISS Guckenheimer since 2018, Helene has supported the North America food team in expanding client partnerships and adapting to the new normal in the workplace. She consistently inspires colleagues with her dedication to nourishing the minds that change the world. ISS Guckenheimer COO Paul Fairhead will succeed Helene as CEO.


Helene has worked in food and hospitality for over three decades. Her background as a chef and operator makes her an asset to ISS and its customers. In the commoditized world of corporate food and facility services, Helene understands that a higher sense of purpose is the key to helping clients drive employee engagement. Before her appointment as CEO of ISS Guckenheimer, she served as Guckenheimer’s Chief Innovations Officer starting in 2014.


Dan Ryan, CEO, ISS Americas and Chief Commercial Officer, ISS Group: “Helene’s tenure with the food division in North America has seen ISS Guckenheimer emerge as the standard-bearer for ISS food programs, and indeed for the larger corporate hospitality industry. The ISS Group Executive Group Management team and the Americas Senior Leadership Team join me in thanking her for her leadership. We look forward to supporting Helene as she drives innovation in our global food business.”


Paul Fairhead brings valuable experience to his new position. He has been with ISS since 2008 in operational and food service leadership roles. He was appointed ISS Guckenheimer COO in 2018. He has worked closely with Helene and other leaders to champion the continued growth and integration of our food business. Paul will continue to work closely with ISS Guckenheimer’s strong team of operational and functional leaders to deliver the best possible food and workplace experience.


Susanne Jorgensen, CEO, ISS North America: “We are excited for the next chapter in the history of ISS and Guckenheimer. Our teams will continue to innovate and adapt to all the changing requirements of the workplace. Paul’s energy, creativity and discipline will make him an ideal leader for this crucial part of our business.”


About ISS Guckenheimer

Guckenheimer is a leader in corporate dining experiences. We build innovative food spaces that power healthy workforces, spark collaboration and improve employee engagement. For more than 50 years, our talented chefs and hospitality specialists have created and managed unique dining and workplace experience solutions that make our customers’ employees excited to come to the office. ISS Guckenheimer serves over 4,000 corporations in 34 states, with a dedicated workforce creating delicious meals using fresh ingredients with extraordinary and authentic flavors. Learn more at


Media contact: Amanda Pistor, ISS North America Communications Director, 210-627-5868 or


Topics: Company News, Corporate Dining, Food Service Company, guckenheimer, News, Culinary

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